Account Executive / Account Manager (F&B Category)

BENEFIT SUMMARY

• Fun Allowance (Up to RM 300 / Month) to enjoy all kinds of leisure activities on FunNow App
• Medical Allowance
• Flexible working hours
• Friday Work From Home
• Oversea training opportunities

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Merchant partners onboarding – Assist in setting up new merchants, and onboarding new partners to the platform.
2. Maintain good relationships with merchant partners – consistently visit merchants to build a long-term relationship with them, gain an insightful understanding of their business, and identify their unique selling point and challenges, track the performance and optimize it to develop GMV growth strategies.
3. Conduct training for merchants, enabling them to self-manage the system, troubleshoot issues and provide support, respond and process merchants’ needs in a timely manner.
4. Work closely with the Business Development Team and Marketing team on campaigns to drive restaurants’ sales.
5. Identify potential merchants to upsell/ cross-sell other products to increase merchants’ chance for success

QUALIFICATIONS

1. 2 years of relevant sales experience, preferably from E-commerce or SaaS providers. Fresh graduates are welcome to apply for the junior role.
2. Ability to articulate solutions and provide value propositions to merchants.
3. Fluency in English with excellent oral and written skills, at least conversational level in Mandarin.
4. Target-oriented person. Able to use all means to achieve the goals set for you.
5. Flexible, patient, self-motivated with a positive working attitude and able to foster teamwork. Strong work ethic and ability to work in a fast-paced environment.
6. Outstanding communication and interpersonal skills, always come out with great ideas,
7. Dynamic, innovative, outgoing personality, self-discipline, well time management.
8. Strong FunNow culture fit – Work hard and enjoy your life very much! Be Proactive and Be A Team Player.
9. Btw, you need to bring your own laptop.