Job Description
BENEFIT SUMMARY
- Fun Allowance (Up to RM 300 / Month) to enjoy all kinds of leisure activities on FunNow App
- Medical Allowance
- Flexible working hours
- Friday Work From Home
- Oversea training opportunities
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Merchant partners onboarding – Assist in setting up new merchants, and onboarding new partners to the platform.
- Maintain good relationships with merchant partners – consistently visit merchants to build a long-term relationship with them, gain an insightful understanding of their business, and identify their unique selling point and challenges, track the performance and optimize it to develop GMV growth strategies.
- Conduct training for merchants, enabling them to self-manage the system, troubleshoot issues and provide support, respond and process merchants’ needs in a timely manner.
- Work closely with the Business Development Team and Marketing team on campaigns to drive restaurants’ sales.
- Identify potential merchants to upsell/ cross-sell other products to increase merchants’ chance for success
QUALIFICATIONS
- 2 years of relevant sales experience, preferably from E-commerce or SaaS providers. Fresh graduates are welcome to apply for the junior role.
- Ability to articulate solutions and provide value propositions to merchants.
- Fluency in English with excellent oral and written skills, at least conversational level in Mandarin.
- Target-oriented person. Able to use all means to achieve the goals set for you.
- Flexible, patient, self-motivated with a positive working attitude and able to foster teamwork. Strong work ethic and ability to work in a fast-paced environment.
- Outstanding communication and interpersonal skills, always come out with great ideas,
- Dynamic, innovative, outgoing personality, self-discipline, well time management.
- Strong FunNow culture fit – Work hard and enjoy your life very much! Be Proactive and Be A Team Player.
- Btw, you need to bring your own laptop.
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